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FAQ |
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You can use our internet site to
clear shipments through US Customs whether you
are a Customs Broker or a company willing to
clear shipments without utilizing a
broker.
| Benefits to Self
Importer |
Benefits to
Brokers |
- Lower your cost by not paying a broker, no
server and no staff to support server
- Greater Control
- Integration with present system
- Minimal hardware costs
- Centralized data
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- Lower your cost, no server and no staff to
support server
- EDI
- Remote Entry
- Clients can enter data into system
- Clients can follow status of
shipments
| Q.
How much can you expect to save as an
importer?
A. Your break-even point is
about $250 per month. If your broker fees are
greater than this, you will save
money!
Q. How much can you expect to
save as a broker?
A. Depending on your
situation, your savings will reflect the fact
that our software only requires a PC with an
internet connection and no internal IT
support.
Q. How do you know the status
of your shipment?
A. You can track your
shipment's status on our system from clearance
across the border to the final
entry.
Q. Is clearing Customs a
difficult process?
A. Our system is
designed for personnel trained in the traffic
department. If you can fill out a commercial
invoice, you have the skills necessary to use
our system.
Q. What if you have a
problem/question with clearance?
A. We
have a web site with FAQ's and a
problem/resolution file. You can call us 24
hours, 7 days a week to get
answers.
Q. What if you clear U.S.
Customs at multiple sites?
A. Our system
is designed to clear your shipments at any Port
of Entry in the U.S.
Q. How can
EDI/XML help you?
A. If you are EDI/XML
capable, we can create a link to pass data
between our systems thus achieving a substantial
productivity gain.
Q. What about
paperwork requirements to clear U.S.
Customs?
A. Our system can produce all
the paperwork required to clear U.S. Customs. We
can produce a proforma invoice, manifest and all
other documents required to clear U.S.
Customs.
Q. What is Remote Entry and
how can it help you?
A. Remote entry is
U.S. Customs' paperless system. You don't have
to give U.S. Customs any paperwork at clearance
or entry.
Q. What additional
responsibilities do you incur with
self-clearance?
A. You have to store any
documents associated with these shipments in the
U.S. We can provide you with a secure storage
site if you require one. We will create an
"electronic storage" site in the future to
alleviate you of this
responsibility.
Q. How do you pay the
U.S. Customs duties and fees?
A. You can
send them a check or pay it with an electronic
withdrawal (ACH).
Q. What if you need
a broker to help you with a problem?
A.
We have developed a strategic partnership with a
U.S. Customs Brokerage Firm to be available for
consulting on a retainer or hourly basis. You
should only pay a broker when you have a
specific problem.
Q. What about
security on the internet?
A. We are
using encryption (SSL) when we are sending data
over the internet. We also have firewalls to
protect your data.
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